At 789pub, we believe that gaming should always be a source of entertainment — never stress, never harm. We are committed to providing every Filipino player with the tools, resources, and support needed to keep their experience safe, balanced, and enjoyable.
789pub takes responsible gaming seriously — it is not just a regulatory checkbox for us, it is a core part of who we are as a platform. We understand that for most of our players across Manila, Cebu, Davao, Quezon City, and Makati, online gaming is a fun and exciting pastime. But we also recognize that for a small number of people, gambling can become problematic. That is why 789pub has invested in a comprehensive responsible gaming framework designed to protect every player on our platform.
Our responsible gaming program is built around three pillars: prevention, protection, and support. We work closely with PAGCOR guidelines and industry best practices to ensure that 789pub remains a safe, fair, and transparent environment for all Filipino players.
Under Philippine law and PAGCOR regulations, online gambling is strictly restricted to individuals who are at least twenty-one (21) years of age. 789pub enforces this requirement rigorously. Every new player must complete our Know Your Customer (KYC) verification process before they can make a deposit or place a bet. This process requires submission of a valid government-issued ID — such as a Philippine passport, driver's license, or UMID card — to confirm both identity and age.
We have zero tolerance for underage gambling. Any account found to belong to a person under 21 years of age will be immediately suspended, all funds will be frozen pending review, and the matter will be reported to the appropriate authorities. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms.
Problem gambling can affect anyone, regardless of age, income, or background. The first step toward getting help is recognizing the warning signs. At 789pub, we encourage all players to regularly reflect on their gaming habits. Some common signs that gambling may be becoming a problem include:
If any of these signs sound familiar, please do not hesitate to use the responsible gaming tools available on your 789pub account or reach out to our support team. You are not alone, and help is available.
Not sure if your gambling habits are healthy? Take a moment to honestly answer the questions below. This self-assessment is not a clinical diagnosis, but it can help you reflect on your relationship with gambling and decide whether you need additional support.
Answer honestly. If you answer "Yes" to three or more of these questions, we strongly encourage you to use our self-exclusion tools or contact our support team.
789pub provides a suite of practical tools that give you direct control over your gaming activity. All of these tools are accessible directly from your account dashboard and take effect immediately or within a short processing period. We encourage every player to set limits proactively — before problems arise, not after.
Beyond the tools we provide, here are some practical habits that can help you maintain a healthy relationship with online gaming at 789pub:
789pub is here to support you, but we also recognize that professional help is sometimes necessary. If you or someone you know is struggling with problem gambling, the following resources are available in the Philippines:
Remember: seeking help is a sign of strength, not weakness. Recovery is possible, and you do not have to face this challenge alone.
If you are concerned about a loved one's gambling behavior, approach the conversation with empathy and without judgment. Express your concerns calmly, offer your support, and encourage them to use the responsible gaming tools available on 789pub or to seek professional help. Avoid lending money or covering gambling-related debts, as this can enable the behavior to continue. Instead, focus on helping them access the resources they need to regain control.
Responsible gaming is not a one-time initiative — it is an ongoing commitment that 789pub takes seriously every single day. We continuously review and improve our policies, tools, and training programs to ensure that we are providing the safest possible environment for Filipino players. We also work closely with PAGCOR, industry regulators, and responsible gaming advocacy groups to stay at the forefront of player protection best practices.
Thank you for choosing 789pub. We are honored to be your gaming platform of choice, and we are committed to ensuring that your experience with us remains fun, fair, and safe.
789pub provides you with powerful tools to manage your gaming activity. All tools are accessible from your account dashboard and take effect immediately.
Set daily, weekly, or monthly deposit limits to control how much money you can add to your account. Once set, limits cannot be increased for 24 hours.
Set a maximum session duration. When your time limit is reached, you will be automatically logged out and reminded to take a break.
Temporarily or permanently exclude yourself from 789pub. During the exclusion period, you will not be able to log in, deposit, or play. Minimum period: 6 months.
View detailed reports of your deposits, withdrawals, bets, wins, and losses. Track your spending patterns and identify trends in your gaming behavior.
Receive periodic reminders showing how long you have been playing and how much you have won or lost during the current session.
Unsubscribe from promotional emails, SMS, and push notifications. You can opt out at any time and still access your account normally.
If you have questions about responsible gaming, need assistance setting up protection tools, or want to talk to someone about your gaming habits, our support team is available around the clock. Your wellbeing is our priority.
Contact Support